Quality Policy

Scothosts appreciate that a high quality solution is not the only critical factor to our clients and that a hassle free development process is equally as important. We have therefore compiled a stringent quality policy:

Aim

To create and sustain a premier position in the provision of e-business development within the UK and global market place.

Objectives

	To guarantee at all times the highest possible levels of workmanship, ensuring effective and measured use of design and technology.
	To develop a long term partnership approach with our clients.
	To gather a firm understanding of our clients’ specific business processes and target markets prior to planning e-business strategy.

Client Guarantee

	All clients are assured a diligent and constructive approach to ensuring their initial visions are realised.
	The highest level of confidentiality and data protection as standard.
	A considered approach and adherence with any statutory and regulatory requirements.
	A proactive ongoing approach to new technology, ensuring clients are aware of advancements with potential to offer business benefits.

Staff Guarantee

	We recognise and appreciate the people that work for Scothosts, ensuring their happiness is the key to client service and in turn company growth.
	We appreciate the importance of measuring and managing the skills of our staff, ensuring that their strengths are deployed correctly is pivotal.
	All of staff are well versed on the high level of service that our clients’ have every right to expect.
	The management team ensure an innovative and cohesive approach to all undertakings within their departments.

Supplier Guarantee

We will continually strive to develop partnerships with suppliers offering products and services which will provide tangible business benefits to our client base.

Ongoing Improvement

Our processes and service offerings will be reviewed, measured and amended as deemed appropriate on a regular basis.